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Tutorial

How to redeem my digital gold

  1. Ensure you're a registered Goldpay member.
  2. Make sure 2FA is enabled on your account.
  3. You must own the product you want to redeem digital gold from.
  4. Scan the NFC tag and open the redeem page.
  5. Click the Claim button to redeem.
  6. Check your updated digital gold balance.


How to sell my digital gold

  1. Login to your account on the website, or skip to step 5.
  2. Ensure you have sufficient digital gold in your account.
  3. Click on Sell Digital Gold from the account dropdown.
  4. You will be redirected to our partner site: Goldpay.sg.
  5. Login to your Goldpay account.
  6. Click on Transactions then Sell Gold and complete the form.
  7. Make sure you have succesfully done your KYC.
  8. Goldpay will process your request within 3 working days.


How to transfer ownership

  1. Go to your Account Dashboard from the top-right dropdown.
  2. Make sure 2FA is enabled.
  3. Look for your Ownership History.
  4. Click the Transfer button next to the garment.
  5. Enter the recipient’s email and your 2FA code.
  6. Once the recipient accepts, the transfer is complete.


How to enable Two-Factor Authentication (2FA)

  1. Go to your account settings in your account dashboard or the top-right account dropdown list.
  2. Select the Security tab.
  3. Scan the QR code shown on your screen using a trusted 2FA app:
    • Google Authenticator
    • Microsoft Authenticator
    • Authy by Twilio
  4. Enter the code from your authenticator app to complete the setup.


How to scan my NFC tag

  1. Locate the NFC tag on your garment:
    • T-Shirts: Bottom left
    • Pants: Top left
  2. Place your NFC-enabled device over the NFC logo.
  3. Wait for your device to read the tag.
  4. Tap the pop-up message that appears to open the link in your browser.


How to register as a Goldpay member

  1. Go to your account settings in your account dashboard or the top-right account dropdown list.
  2. Select Profile.
  3. If no Goldpay ID is shown, click on Register Goldpay Membership.
  4. Fill in the required details and submit.